Contact & Grievances

General support

support@leocaster.com — email is our one support channel (founder call, 26 Aug 2026): no call centres, no hold music.

For orders and deliveries, include your order reference (it looks like AMR-XXXXXXXXXXXX) — it saves a round trip.

Grievance Officer

Appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.

Mayank Patel, Designated Partner — Grievance Officer
mayank@leocaster.com
Leocaster Systems LLP, Ward 19, Ahead of Vallabh Das Bhawan, Talaiya, Vidisha 464001, India

We acknowledge every complaint within 48 hours and resolve it within 30 days.

Data protection requests

To see, correct, erase or port your data, or to nominate someone to act for you, write to the same address with the subject line “DPDP request”. See the privacy policy for what we hold and for how long.

Business details

Press and partnerships

Same address — support@leocaster.com — with “Press” or “Partnership” in the subject.