संपर्क
Contact & Grievances
कोई भी सवाल, शिकायत या सुझाव — सीधे लिखिए। जवाब असली इंसान देता है।
हमें लिखिए · Write to us
खरीदने से पहले का सवाल हो या बाद का — दोनों यहीं पूछिए। हर सवाल queue में दर्ज होता है, और 24 घंटे के अंदर असली इंसान जवाब देता है।
Every message is logged with a ticket reference. First response within 24 hours — no call centre, no bots.
General support
Prefer your own mail app? Write to support@talesofamritpur.com — the same desk, the same 24-hour first response. There are no call centres and no hold music (founder call, 26 Aug 2026).
For orders and deliveries, include your order reference (it looks like AMR-XXXXXXXXXXXX) — it saves a round trip.
Grievance Officer
Appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.
Mayank Patel, Designated Partner — Grievance Officer
mayank@leocaster.com
Leocaster Systems LLP, Ward 19, Ahead of Vallabh Das Bhawan, Talaiya, Vidisha 464001, India
We acknowledge every complaint within 48 hours and resolve it within 30 days. A formal grievance and an ordinary question are different things with different clocks: the 24-hour promise above is our first reply to a question, and it never shortens either of these.
Data protection requests
To see, correct, erase or port your data, or to nominate someone to act for you, write to the same address with the subject line “DPDP request”. See the privacy policy for what we hold and for how long.
Business details
| Registered entity | Leocaster Systems LLP |
| LLPIN | AAV-1180 |
| Registered address | Ward 19, Ahead of Vallabh Das Bhawan, Talaiya, Vidisha 464001, India |
| Country of origin | India |
Press and partnerships
Same address — support@talesofamritpur.com — with “Press” or “Partnership” in the subject.